Terms of Service

1. Service Description

Audio Nexus provides AI-powered call automation services, including real-time transcription, analysis, and automated task execution based on call content.

2. Data Handling

By using our service, you grant Audio Nexus the right to process audio data from your calls. This includes transcription, analysis, and storage as required to provide our services.

3. User Responsibilities

You are responsible for obtaining necessary consents from all parties involved in calls processed by Audio Nexus, including employees and clients, in compliance with all applicable laws and regulations.

4. Confidentiality

We treat all call data as confidential information. Our employees and contractors are bound by strict confidentiality agreements.

5. Compliance

Our services are designed to be compliant with industry standards including HIPAA, GDPR, and CCPA. However, you are responsible for ensuring your use of our service complies with all laws and regulations applicable to your industry and jurisdiction.

6. Data Retention and Deletion

You can request deletion of your data at any time. Upon termination of services, we will securely delete all your data within 30 days, unless legally required to retain it.

7. Service Limitations

While we strive for high accuracy, our AI-based services may not be 100% accurate. You are responsible for reviewing and correcting any automated actions taken based on our analysis.

8. Indemnification

You agree to indemnify Audio Nexus against any claims arising from your use of our services, including any breaches of privacy or confidentiality resulting from your failure to obtain necessary consents.