The Future of Financial Service Calls
Transform your financial services call center with AI that transcribes calls, ensures regulatory compliance, and streamlines workflows—saving hours daily and enhancing customer trust.
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Administrative burden is crippling your call center efficiency
Your call center's effectiveness suffers when agents spend excessive time on data entry, documentation, and compliance paperwork instead of engaging with customers. It doesn't have to be this way.
Smart solutions you needed, yesterday
Audio Nexus empowers financial services call centers to leverage cutting-edge AI models, streamlining customer interactions and compliance processes from hours to minutes, all while maintaining strict regulatory adherence.
Choose from tailored automations designed specifically for financial services call centers.
Automatically transcribe consultations, whether in-person or remote.
Transform key information into compliant tasks and updates across your financial systems.
This intelligent workflow will save your agents hours of compliance-related headaches every day, resulting in more efficient operations and reduced regulatory risk.
Connor Henry, DPT
Alliance Physical Therapy
Courtney Henry
Product Manager
Courtney Henry
Product Manager
Courtney Henry
Product Manager
Courtney Henry
Product Manager
Comprehensive Medical Services for the Whole Family
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Frequently Asked Questions
Our AI achieves over 95% accuracy in transcription and information extract, continuously improving through machine learning.
Absolutely. You can review all AI-generated responses and analysis before they are acted upon or sent to clients.
Yes, Audio Nexus integrates with popular financial services software such as Salesforce Financial Services Cloud, Fiserv, and FIS. We also integrate with general-purpose tools like Microsoft Teams, Slack, and Zendesk.
We typically get customer up and running within an hour. We have a hands-on approach to ensure a smooth integration with your existing systems.
Audio Nexus incorporates automatic call recording and transcription, AI-powered analysis for flagging compliance issues, customizable compliant workflows, and comprehensive reporting tools. This helps financial institutions adhere to regulations like KYC, AML, and consumer protection laws.
We use bank-level data encryption for all data transmission and storage. We're compliant with financial industry standards including SOC.
Our system is designed to comply with financial regulations such as GDPR, MiFID II, and Dodd-Frank, incorporating compliant communication templates, accurate record-keeping, and regular updates to reflect the latest regulatory changes.
We offer 24/7 email and phone support for all customers. Simple as that.
Yes, we offer a 30-day free trial with full access to all features, allowing you to test Audio Nexus in your actual business environment for a reasonable amount of time.
Audio Nexus streamlines the customer onboarding process by automating KYC procedures, risk profiling, and initial financial assessments. Our AI analyzes conversation transcripts to identify key financial information and risk factors, helping to expedite the onboarding process while maintaining compliance.
Still have questions?
Book a call with us, we'd be happy to chat.
Future-proof your call center operation.
AI isn't going anywhere. Let your agents spend more time on high-value customer interactions while leaving tedious clerical work to the latest compliant AI models.
